Receive support e-mails that automatically include app version, OS version, device model, and other customer data to solve customer issues faster.
Do you ever receive user feedback from customers that lack details? "App doesn't work" or "App crashes, fix it please!"
Perhaps you have a portfolio of apps and don't even know which one the user is complaining about.
Rather than spending hours on a long e-mail conversation trying to figure out what version of your app the user has, what device they are using, and which version of iOS they are using, just use this drop-in replacement for MFMailComposeViewController.
Anytime you prompt the user to send a feedback e-mail, the e-mail will automatically include:
- App name
- App version
- User's device (e.g. iPhone 5, iPad 3)
- Device name
- iOS version
- User's language
- User's country code
- Carrier (e.g. AT&T)
- Screen resolution
- Device orientation
- Battery state (e.g. Unplugged, Full, Charging)
- Battery level