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(9 ratings)

Total Feedback

  • Developed by Lionite, Released Mar 16, 2012

The most useful Wordpress Feedback plugin. Get invaluable feedback from your visitors by easily adding a poll pop-up.

Description

Analytics and statistics tell only half the story. To understand why your site isn't performing as well as it should, you need actual feedback from real users.

Enter Total Feedback - a plug-in for WordPress that allows you to create unlimited polls that appear in small unobtrusive popup in the timing of your choosing. The poll collects feedback from your visitors so you can eliminate guesswork and know exactly what to do to improve your site.

Total Feedback administration

Total Feedback Includes :

  • Unlimited polls
  • Multiple types of polls - single / multiple answers, text answers
  • WordPress administration interface for managing polls and feedback
  • Control over the appearance of the poll popup - including options such as window scroll position, specific posts, pages or category pages, a specific time after user has reached the page and much more
  • You host and own your data - pay once with no hidden or recurring fees and perform advanced analysis of your data at your leisure.
  • Issue ticket support as specific by the license
  • A FREE 14-day trial version

Get invaluable feedback from your users in 5 minutes. Download your free trial version and get start now! (your data is kept after upgrading)

Requires WordPress 2.7+ - tested up to WP 3.2 and should work with future versions. A standalone version is the works!

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Installation

  1. Upload the Total Feedback to the /wp-content/plugins/ directory and unzip, or open the ZIP package locally and upload the /total-feedback folder into your plug-ins directory.
  2. Activate the plugin through the 'Plugins' menu in WordPress
  3. You're done!

Setting up a poll to appear on the site

To make sure your poll appears on the site, you must select a position for the poll on the right hand positioning options.

  • Marking a poll to appear Site-wide will make the poll show up on every page another poll isn't specifically set up on.
  • A poll that is set to a specific page, post or category will always appear before any site-wide polls will be considered.
  • Don't set specific posts, pages or categories for a site-wide poll, it will have no effect (poll will already appear there).

Alternatively, you can use a shortcode directly in the post / page to make the poll appear in specific pages or posts. Copy the following code and replace the poll attribute value with the number of the poll (you can see the poll number in the poll listing).

[total-feedback poll="1" inline="1"]

The inline attribute is optional and would place the poll inline inside the page or post near the place the shortcode was placed at. Otherwise it would appear in the bottom-right corner, as usual.

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Troubleshooting

I've created a poll and I can't see it anywhere on the site. What do I do?

You need to make sure you set the positioning correctly for the poll and you are viewing one of the pages on the site it is set to appear at. See above help for positioning a poll.

I've set up the poll and positioned it correctly, yet I cannot see it at the page it is supposed to appear at.

If you are using a custom theme, there is a chance that WordPress built-in hooks have been omitted. Most custom themes do not change those hooks as they are important for many plug-ins, but it could happen. Please contact the original theme developer and ask them it.

The needed hooks are inserted via the wp_head() and wp_footer() functions. If the poll is set to appear on a specific post or page, the_post() function must be included as well.

Still having difficulties?

Open a ticket through your Binpress downloads center. License holding users' tickets get preferred treatment, so please be patient.

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User Reviews

    Very Nice i Like its appearance!
    - Victor Ramos, 3 days ago
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    I like the fact that it's quick and easy to set up and put it to use.
    Good job!
    - Daniel Brienza, 1 month ago
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    This is a great plugin , its well thought out, affordable and very elegant in it design! I had an issue after install that was cause by another plugin, the team at Binpress called me personally to resolve the issue in a matter of hours! The best support I have received this year. Thank you for creating this excellent plugin that will help us understand how to improve our website by gathering visitor feedback. Best Stephen
    - Stephen Smyth, 2 months ago
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