This is a great plugin , its well thought out, affordable and very elegant in it design! I had an issue after install that was cause by another plugin, the team at Binpress called me personally to resolve the issue in a matter of hours! The best support I have received this year. Thank you for creating this excellent plugin that will help us understand how to improve our website by gathering visitor feedback. Best Stephen
I have recently trialled Total Feedback, but due to the way my WP template was customised the plugin simply wouldn't work. So I wrote to the support section of Binpress asking for advice. To my utter surprise these guys went completely out of their way to make their product work for me. They even "fixed" my WP template code so that it now displays the Total Feedback plugin without problems. I must say that I wish more companies and providers (not just online) would take their customer service this serious. I have therefore no hesitation in recommending the Binpress team and Total Feedback to anyone. Well done guys you have earned this raving fan!